Terms of Service
Botsogo Jwame — Terms & Conditions
1. Introduction
Welcome to Botsogo Jwame ("we," "our," "us"). These Terms of Service ("Terms") govern your access to and use of the Botsogo Jwame Software as a Service (SaaS) platform (the "Service"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree to these Terms, you may not use the Service.
2. Eligibility
To use the Service, you must:
- Be at least 18 years old or the age of majority in your jurisdiction.
- Have the legal capacity to enter into a binding agreement.
- Comply with all applicable laws and regulations.
- Be a registered healthcare professional when using the facility portal.
- Be in the employ of a registered healthcare professional when using the facility portal.
If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.
3. Description of the Service
Botsogo Jwame is a health-based SaaS platform designed to:
- Provide personalized health recommendations.
- Facilitate communication between users and healthcare providers.
- Store and manage health-related data.
- Offer tools for tracking and improving health outcomes.
The Service is not a substitute for professional medical advice, diagnosis, or treatment. Always consult a qualified healthcare provider for medical concerns.
4. User Accounts
4.1 Account Creation
To access certain features of the Service, you must create an account using a valid email address and/or valid phone number that belongs to you. You agree to provide accurate, current, and complete information during registration and to update such information as necessary.
4.2 Account Security
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use or security breach.
4.3 Account Termination
We reserve the right to suspend or terminate your account at any time, with or without notice, for violations of these Terms or for any other reason.
5. User Responsibilities
You agree to:
- Use the Service only for lawful purposes.
- Not engage in any activity that interferes with or disrupts the Service.
- Not upload, share, or transmit any content that is harmful, offensive, or violates the rights of others.
- Comply with all applicable laws and regulations.
6. Intellectual Property
6.1 Ownership
All content, features, and functionality on the Service, including but not limited to software, text, graphics, logos, and trademarks, are the property of Botsogo Jwame or its licensors and are protected by intellectual property laws.
6.2 License
We grant you a limited, non-exclusive, non-transferable license to access and use the Service for personal or internal business purposes, subject to these Terms.
6.3 Restrictions
You may not copy, modify, distribute, sell, or lease any part of the Service without our prior written consent.
7. Payment Terms
7.1 Fees
Access to certain features of the Service may require payment of fees. All fees are non-refundable unless otherwise stated.
7.2 Billing
You agree to provide accurate billing information and authorize us to charge your payment method for all applicable fees.
7.3 Taxes
You are responsible for all taxes associated with your use of the Service.
8. Privacy
Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and protect your information. By using the Service, you agree to the terms of the Privacy Policy.
9. Third-Party Links and Services
The Service may contain links to third-party websites or services that are not owned or controlled by Botsogo Jwame. We are not responsible for the content or practices of such third parties. Your interactions with third parties are solely between you and the third party.
10. Disclaimers
10.1 No Medical Advice
The Service is not intended to provide medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition.
10.2 "As Is" Basis
The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.
11. Limitation of Liability
To the fullest extent permitted by law, Botsogo Jwame and its affiliates, officers, employees, and licensors shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or use, arising out of or related to your use of the Service.
12. Indemnification
You agree to indemnify, defend, and hold harmless Botsogo Jwame and its affiliates from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees, arising out of or related to your use of the Service or violation of these Terms.
13. Termination
We may terminate or suspend your access to the Service at any time, with or without notice, for any reason, including but not limited to violations of these Terms. Upon termination, your right to use the Service will immediately cease.
14. Changes to These Terms
We reserve the right to modify these Terms at any time. We will notify you of any changes by posting the updated Terms on our website and updating the "Effective Date" at the top. Your continued use of the Service after any changes constitutes your acceptance of the revised Terms.
15. Governing Law
These Terms are governed by and construed in accordance with the laws of Botswana, without regard to its conflict of law principles.
16. Dispute Resolution
Any disputes arising out of or related to these Terms or the Service shall be resolved through binding arbitration. The arbitration shall take place in Gaborone, and the language of the arbitration shall be English.
17. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Botsogo Jwame
support@botsogojwame.app
18. Acknowledgment
By using the Service, you acknowledge that you have read, understood, and agree to these Terms of Service.